Shipping policy
Shipping Policy
At CatMafia, we ensure fast and reliable delivery across India.
🚚 Order Processing
- All orders are processed within 1–3 business days.
- Since we follow a Print-on-Demand model, each product is made after you place the order.
⏱️ Delivery Time
- Estimated delivery time: 4–8 business days across India
- Delivery time may vary depending on your location
💸 Shipping Charges
- Free Shipping on orders above ₹999
- Flat ₹79 shipping charge on orders below ₹999
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp
- You can track your order anytime
❌ Delays
- Delivery may be delayed due to:
- High order volume
- Weather conditions
- Courier partner issues
We will keep you updated in such cases.
🚫 Incorrect Address
- Please ensure your address is correct while placing the order
- We are not responsible for delivery issues due to incorrect address
📦 Failed Delivery / RTO
- If an order is returned due to:
- Customer unavailable
- Incorrect address
- Order refusal
We may charge additional shipping for re-delivery
💳 Cash on Delivery (COD)
- COD is available across most locations in India
- Please ensure you are available to receive the order
📩 Contact Us
For any shipping-related queries:
📧 Email: theindisphere@gmail.com